A - iCarbons no longer manufactures skins that are cut out to show the Apple Trademark, per Apple's request, and unfortunately we are unable to make any exceptions to this rule.

A - USA orders over $60.00 will automatically receive the option for FREE first class shipping. Other discounts can be found through our E-Mail newsletter and our social media sites.

A - We strive to keep up with the most popular devices. Make a request for your item here

A - The 3M comply adhesive allows for an easy residue free removal.

A - All customs declarations forms will be valued with the actual purchase price and marked as Merchandise, not gift.

A - We offer two options for our USA customers : USPS First Class mail (3-7 business days) for $2.95 USPS Priority mail (2-5 business days) from $4.95 - $6.95

A - We offer two options for international shipping: USPS First Class mail (2-5 weeks) for $3.95 - $7.95 USPS Express mail (1-2 weeks) for $34.95

A - We offer two options for shipping to Canada: USPS First Class mail (2-5 weeks) for $2.95 - $4.95 USPS Express mail (1-2 weeks) for $29.95

A - Shipping times: USA Priority Mail: 2-5 days from the shipping date. USA First Class Mail: 3-7 days from the shipping date. International First Class Mail (anywhere outside the USA): 2-5 weeks from the shipping date. International Express Mail (anywhere outside the USA): 1-2 weeks from the shipping date.

A - First Class International Mail does not provide traditional tracking, and is rarely updated. You do however receive a Customs ID# (starting with LN) with your confirmation email that your item has been shipped. Do not be alarmed if your LN# states "there is no record of this item", this is normal and does not indicate that your order has not been shipped, or is lost.

A - Additional duty, taxes VAT, brokerage fees, or any other charges imposed by a country, or the carrier, are the customer's responsibility to pay separately. iCarbons has no control over, or involvement, with these fees.

A - We have spent countless hours perfecting our skins to make them practically "lay themselves in place". We have also made "how to install" videos for all of our products to guide you through the process.

A - Yes, but be very careful when installing over a screen protector because the iCarbon Skin has a very strong adhesive and can possibly pull the screen protector away if your iCarbon Skin needs to be adjusted. For a simpler solution we recommend buying a universal screen protector and cutting it to fit inside the iCarbons skin.

A - This is not a problem! Once placed on the device itself any bends or bubbles will smooth right out.

A - If your device is flat, just peel and stick the skin, aligning it with the device. If it has rounded corners or seems to not want to go down, follow the iPad 2 instructions and the advanced corner techniques video to see how to use heat to form the film to the device.

A - Uninstalled iCarbons kits with proof of purchase can be exchanged or refunded within 60 days of the purchase date.

A - iCarbons guarantees all skins to be free from defects in both material and workmanship at the date of purchase. This warranty does not cover any skins damaged by use or modification. In no case shall iCarbons liability exceed the original cost of the purchased kit. iCarbons has no control over the installation of the skin and thus no liability shall be assumed nor accepted for any damage resulting from improper installation by the end user.

A - Due to the material we would be unable to reuse or reship it after installation and it be the same quality as it was when originally cut, because of this once the kit has been installed, we are unable to accept anything back.