iCarbons - FAQ

FAQ

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GENERAL

Q - Why do you not cut the Apple logo?

Q - Do you give any kinds of discounts?

Q - What if you don't have my device?"

Q - How hard is removal, Will it leave any residue?"

Q - Can you mark my package as a gift with a low value?

 


SHIPPING

Q - How much does shipping in the USA cost?

Q - How much does international shipping cost? (excludes Canada)

Q - How much does shipping to Canada cost?

Q - How long does shipping take?

Q - Why doesn't my tracking number work?

Q - Do I have to pay customs fees?

 


INSTALLATION

Q - How hard is it to install?

Q - Can I install the iCarbons Skin on top of my existing screen protector?

Q - My iCarbons skin is bent coming out of the package...what do I do?

Q - What if there is no installation video for my product?

 


RETURN / WARRANTY

Q - What is iCarbons Return Policy?

Q - What is iCarbons Warranty?

Q - If I install the carbon skin and end up not liking the way it looks or feels is there a time frame within where I could send it back?

 


GIFT CARDS

Q - Can a gift card be used more than once?

Q - Can more than one gift card be used towards a purchase?

Q - How do I check my balance?

Q - Can I use a discount code when purchasing a gift card?

Q - Can gift cards be used in conjunction with a discount code
  • Visa
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  • Amex
  • Discover
  • PayPal